Data Protection Policy

3djili Privacy Policy — How safe is your data with us

Your privacy at 3djili is our greatest responsibility. In this policy, we clearly state — what data we collect, why we collect it, where it is stored, and how it is protected.

Last Updated: January 2026
Language: Bengali
Key points of this policy
Your data is never sold to third parties
All data secured with 256-bit SSL encryption
You may request deletion of your data at any time
Your consent is required for the use of cookies
We adhere to international data protection standards
1
Introduction & Scope
Who This Privacy Policy Applies to and Why

3djili (referred to as "we" or "the Platform") is Bangladesh's most trusted online gaming platform. When you use the 3djili website or mobile app, you voluntarily share certain information with us. We are committed to handling that information responsibly.

This Privacy Policy applies to: all 3djili members and users, visitors who browse our site without registering, and anyone who contacts 3djili.

This policy is part of our Terms & Conditionsmust be read together. Both documents combined form the complete legal framework governing your relationship with 3djili.

In plain terms: 3djili never trades your data. We only retain what is genuinely necessary to provide you with the best service.

2
What Information We Collect
Detailed List of Personal & Technical Information

3djili collects two types of information — what you provide directly, and what is automatically generated as you use the platform.

Information You Provide Directly:
Data Type Example Mandatory?
Identity-related Name, Date of Birth, NID Number Yes
Contact information Mobile number, email address Yes
Financial information Payment Methods, Transaction History Yes
Location data District, Division Optional
KYC Documents National ID, Selfie On withdrawal
Automatically collected information:
  • Device type, operating system, and browser version.
  • IP address and approximate location (city-level only, not your exact address).
  • Time spent on the platform and pages visited.
  • Login timestamps and activity logs — for security purposes.
  • Cookie and session data (detailed below).
3
Purpose of Data Collection
Why 3djili Needs Your Information

3djili collects your data for specific, legitimate purposes only. It is never used beyond what is stated at the time of collection.

Account Creation & Management
To verify your identity, secure your login, and communicate with you regarding your account.
Payment processing
To process deposits and withdrawals securely and to prevent financial fraud.
Legal compliance
To meet KYC, AML (Anti-Money Laundering), and international gaming licence requirements.
Service Quality Improvement
Analysing your usage patterns to make the platform more user-friendly.
Sending relevant offers
To keep you informed about relevant bonuses and promotions based on your preferences — with your consent.
Security & Fraud Prevention
Detecting suspicious activity to protect your account and funds.
4
How your data is used and stored
Data Processing & Retention Period

3djili stores your data in encrypted form on secure servers, located across multiple protected data centers throughout Asia.

Retention period:
  • Account data: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulations).
  • Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — last from 30 days to 1 year.
  • Support Chat: 2 years.
  • KYC documents: 5 years after verification.

Unless required by law, all data is permanently deleted after the designated retention period.

5
Sharing Information with Third Parties
When and with whom data may be shared

3djili never sells or rents your data for advertising purposes. However, in certain limited cases, information may be shared with trusted partners:

  • Payment Providers (bKash, Nagad, Rocket): Only the information strictly necessary to complete your transaction.
  • Identity Verification Services: To complete the KYC process — relevant documents only.
  • Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
  • IT service providers: Server hosting & security — under strict confidentiality agreements.
  • Company restructuring: In the event of a merger or acquisition — users will be notified in advance.

Rest assured: Before sharing data with any third party, 3djili ensures they follow the same standard of privacy practices.

6
Technical Data Security Measures
How We Protect Your Data

3djili uses industry-leading technology and practices to keep your data safe:

  • 256-bit SSL/TLS Encryption: All data transfers between you and our servers are fully encrypted.
  • Two-factor authentication (2FA): An added layer of security at login.
  • Firewall & DDoS protection: Protecting servers from external attacks.
  • Regular Security Audits: Once every 6 months by a third-party security expert.
  • Data Minimization Policy: We only keep what is strictly necessary.
  • Access control: Staff can only access data relevant to their specific role and responsibilities.

That said, no system is 100% foolproof. Should a security incident be detected, 3djili will notify affected users within 72 hours.

7
Cookies & Tracking Technologies
What Are Cookies & How to Manage Them

Cookies are small text files stored on your device. 3djili uses cookies to enhance your experience and keep the platform running smoothly.

You can also delete or disable cookies at any time from your browser settings.

8
Your Data Rights
Complete control over your own data

3djili believes your data belongs to you. That is why the following rights are always available to you:

Right of Access
You may request to know what information 3djili holds about you.
Right of Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Unless required by law, you may request the permanent deletion of your data.
Object to Processing
You may object to the use of your data for marketing purposes at any time.
Data Portability
You may obtain a copy of your data in a machine-readable format.
Restrict Processing
You may request a temporary restriction on data processing for specific reasons.

To exercise these rights privacy@3djili-baji.comSend us an email at. We will respond within 30 days.

9
Children's Privacy Protection
Our Policy on Protecting Minors

3djili strictly prohibits minors from accessing the gaming platform. Our services are intended solely for individuals aged 18 and above.

  • We do not knowingly collect data from anyone under the age of 18.
  • If any minor's data is collected inadvertently, it will be deleted and the account closed as soon as this is identified.
  • If parents have any concerns, they may contact us at privacy@3djili-baji.com.
10
Privacy Policy Changes
Our Policy Update Process

3djili may update this Privacy Policy from time to time — in response to legal changes, the addition of new services, or user feedback. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notice will be sent to your registered email or mobile number.
  • Continued use of the platform after such notice will be considered acceptance of the updated policy.

For significant changes, 3djili will provide at least 30 days' prior notice.

11
Privacy Contact
Contact the Data Protection Officer

For any privacy-related questions, requests, or complaints, please reach out to our dedicated data protection team:

  • Email: privacy@3djili-baji.com
  • General Support: support@3djili-baji.com
  • Live Chat: 24 hours a day, 7 days a week
  • Response Time: Typically 2–5 business days; 24 hours for urgent matters.

How 3djili Protects Your Privacy

Our commitment to keeping your data safe — through both technology and policy

Military-Grade Encryption

256-bit AES encryption — the same technology used by the world's leading banks. Your data is always encrypted, both in transit and at rest.

No Data Sales

3djili does not profit from your data. Your information is never shared with advertising networks, data brokers, or marketing companies — ever.

Full control

View, correct, or delete your data — at any time. 3djili will action your request within 30 days.

International Standards

3djili follows international data protection standards and regularly passes third-party security audits.

Freedom to opt out

Don't want marketing emails or notifications? Turn them off with a single click. Your preference will be remembered.

Rapid incident response

In the event of any security incident, 3djili will notify you within 72 hours and take immediate steps to resolve the issue.

Your data is secure — play with peace of mind!

Your privacy is our top priority at 3djili. Register now and join Bangladesh's most secure gaming platform.

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