3djili FAQ — All Your Questions Answered in One Place

No, on 3djili Registration is completely free. There are no fees or charges to open an account. A deposit is only required to play games or place bets. You will be eligible for the welcome bonus immediately after registration.

Each individual may only one account can be created. Having multiple accounts is against 3djili's policy. If detected, all accounts will be permanently closed and balances may be forfeited.

To register on 3djili, you must be at least 18 years is required. During registration, you must confirm that you are over 18 years of age. Your date of birth will be verified at the time of KYC verification.

On the login page and click the "Forgot Password?" link. Enter your registered OTP to mobile number will be sent. Verify with the OTP and set a new password. The whole process takes just 2 minutes.

To close your account, go to Self-exclusion Choose between a temporary suspension (24 hours to 6 months) or a permanent closure. For more details, Responsible Gaming View page.

Your mobile number and email address can be changed, but OTP verification is required. To change your name or date of birth after KYC verification, Contact Support Your identity will be verified before any changes are made.

First, make sure your mobile number and password are correct. After 5 consecutive failed attempts, your account will be locked for 30 minutes . Try logging in with OTP. If the issue persists, contact support via live chat.

From your account dashboard, Referral Code Your friend uses that code to register and makes their first deposit, you'll receive a ৳200 bonus. There's no limit to how many friends you can refer.

Deposits made via bKash, Nagad, or Rocket typically arrive Within 1–5 minutes credited to your account. Bank transfers may take 1–3 business days. Requests made between 11 PM and 6 AM may take slightly longer.

Typically 5–30 minutes funds arrive in bKash or Nagad. If KYC verification is not yet complete, your first withdrawal may take 24–48 hours. Bank transfers take 1–2 business days.

Minimum Deposit ৳200 and minimum Withdrawal ৳500. Maximum daily withdrawal up to ৳2,00,000. Higher limits apply for VIP members.

On 3djili, bKash, Nagad, Rocket, bank transfer, and cryptocurrency (Bitcoin, USDT) are all supported. There are no hidden fees on any method. Nagad and bKash are the fastest options.

Wait 10 minutes — network delays can occasionally cause a short lag. If the deposit still hasn't appeared, Transaction screenshot and let us know via live chat. Issues are typically resolved within 1 hour.

3djili does not charge any withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply their own cash-out charges. No hidden fees — what you see is what you get.

Yes, a pending withdrawal can be cancelled before processing begins. From the dashboard, "Cancel" button. Once the process begins, cancellation is no longer possible.

Yes, you can add multiple payment methods. However, each number must be registered under your name is required. Withdrawals to another person's number are not permitted — this rule is in place for your security.

Simply make your first deposit after registering and Automatic 150% bonus credited to your account. Bonus up to ৳5,000 available. No separate code needed — simply make your first deposit.

For the welcome bonus 5x Turnover (5x the total of your bonus + deposit amount). For example: deposit ৳1,000 and receive a ৳1,500 bonus — a total of ৳2,500 × 5 = ৳12,500 in turnover is required before you can withdraw.

Welcome bonus validity period after deposit 30 days. If the turnover is not completed within this period, the bonus will expire. Promotional bonus expiry dates are stated separately.

Use free bet credits to place wagers on selected matches — No money out of your own pocket. If you win, only the profit is yours — not the original stake. Free bets may be subject to minimum odds requirements.

On the Promotions page for the latest offers and codes. Registered members also receive updates via email and SMS Exclusive Code Sign up for our newsletter to get early access to offers.

Every bet earns you VIP points. With those points, you can Bonus cash, free bets or convert to special rewards. The value of your points increases as your VIP level goes up. For more details, Rewards page View.

Yes, you can decline a bonus if you prefer. Simply select the "No Bonus" option at the time of deposit. If you decline a bonus You can withdraw directly without any turnover requirement.

cricket, football, kabaddi, tennis, badminton and bet on 30+ sports. All major tournaments are covered — IPL, BPL, EPL, World Cup, and more. Both live in-play and pre-match betting are available.

Sports Betting Go to the page and select the Live section. View the odds for ongoing matches and place your bet on the outcome of your choice. Odds Updated every second So act fast and make your decision.

Once a bet is confirmed, it generally Non-CancellableHowever, if the Cash Out feature is available, you can exit a bet at the offered value. Some bets may also allow changes up until a set time before the match begins.

If a match is cancelled Full bet refund is applied. In cricket, if the result is determined by the DLS method, it counts as a valid bet. For full rules, In the terms & conditions will be credited.

Bet limits vary by match and market. Typically, the maximum for pre-match is Up to ৳5,00,000 bets can be placed. Limits are slightly lower for live betting. VIP members can request higher limits.

Add multiple selections to your bet slip — it will automatically Accumulator will be combined. If all selections win, the odds multiply for a bigger payout — but one loss means the entire bet is lost.

From the dashboard "Betting History" section. You'll find separate lists for ongoing, won, and lost bets. You can also filter by date, sport, and match.

Yes, 3djili is internationally licensed and 256-bit SSL encryption All transactions and personal data are fully secured and regularly audited by independent security firms.

Settings > Security > Two-factor authentication Enable it. You'll receive an OTP on your mobile with every login. Keeping this on makes your account significantly more secure.

No. 3djili never sells or shares your information without authorization. Only As required by law, Information may be shared with regulatory authorities. For more details, In the Privacy Policy available.

Change your password immediately and notify support. We will Temporary lock and investigate. You can view unrecognized sessions in your login history and revoke them.

3djili will never ask for your password or OTP via SMS or email. Only Official Website to log in. Do not click on unfamiliar links. If you receive a suspicious message, report it to support immediately.

At least 8 characters, one uppercase letter, one number, and one special character (!@#$%) makes a strong password. Do not use your date of birth or phone number as your password.

KYC is mandatory to prevent money laundering and to protect members. Required documents: National ID or Passport along with a selfie photo. A driving licence is also accepted.

When the correct documents are submitted, verification is typically completed within Within 24–48 hours, verification is completed. During peak times, it may take up to 72 hours. Once verified, you'll be notified via email and SMS.

Yes, you can deposit and place bets without completing KYC. However, KYC must be completed before you can make a withdrawal must be completed. Make sure your KYC is done before your first withdrawal.

The reason for rejection will be sent to you by email. Common reasons include: blurry images, expired documents, or a name mismatch. With the correct documents, Reapply or contact support for assistance.

Yes, generally Once KYC is complete it becomes permanent. However, re-verification may be required in cases of suspicious activity or when personal details are changed.

Go to the "Responsible Gaming" section in Settings. Daily, weekly, or monthly limits Set your limits. Reductions take effect immediately; increases require a 24-hour waiting period.

From Settings Cooling-Off or choose self-exclusion. Options range from 24 hours to permanent exclusion. For more details, Responsible Gaming page View.

Chasing losses, hiding bets from family, borrowing money to bet, losing focus at work — these are Signs of Addiction. If you suspect something is wrong, contact support immediately.

Keep your account logged out and "Remember me" option Keep it private. Use a strong password. Enable parental controls on your device. 3djili strictly enforces its 18+ policy.