Responsible Gaming Policy

Responsible Gaming at 3djili — Keep the Fun, Avoid the Harm

Gaming should be a source of entertainment. 3djili wants every member to play safely, responsibly, and in good health. This page brings together all the tools, tips, and support resources for responsible gaming.

18+ age requirement is mandatory
3djili is strictly for players aged 18 and above. Gaming should never take priority over your personal or financial responsibilities. If you think you have a problem, seek help today.
3djili's Responsible Gaming Tools
Set a spending limit
Daily, weekly & monthly limits
Session Time Alerts
Automatic Reminders After Set Intervals
Take a Break
24 hours to 6 months
Permanent self-exclusion
Close account anytime
24/7 Support
Support in Bangla, anytime

What does responsible gaming mean?

3djili believes gaming is a form of entertainment — much like going to the cinema or watching cricket. But like any leisure activity, it needs to be kept within healthy boundaries. Responsible gaming means playing with awareness, within your means, and purely for enjoyment. A loss shouldn't break you, and a win shouldn't make you greedy.

Responsible gaming at 3djili isn't an obligation — it's a core value. We want you to play and enjoy yourself, but never at the cost of your family, your work, or your mental health.

Online gaming is growing fast in Bangladesh, with many people discovering it for the first time. That's why 3djili is committed from the outset to ensuring every member understands the importance of responsible play.

Keep in mind: Gaming is a form of entertainment, not a way to earn money. Only bet what you can afford to lose without it affecting your life.

3djili's Commitment

We don't just think about profit. Every member's mental well-being matters more to us than our bottom line. That's why we've proactively built responsible gaming tools and always keep a helping hand extended.

Age verification for 18+ is mandatory

The option to set spending limits is always available

Self-exclusion requests take effect within 2 hours

Staff are specially trained in responsible gaming

Alerts are sent for suspicious gaming patterns

Recognising the signs of a problem

If you or someone close to you shows any of the following signs, it's time to take notice:

1
Feel restless when not betting

Feeling unable to stop gaming or sensing that something is missing when you're not playing — these are early signs of addiction.

2
Chasing losses with more bets

"Chasing losses" — placing larger bets after a loss in an attempt to win back money — is a dangerous pattern.

3
Hiding It from Family or Friends

Lying or hiding your gaming habits — one of the leading causes of damaged relationships with family.

4
Betting with Borrowed Money

Betting beyond your means — borrowing money or taking on debt to play — is a clear warning sign of addiction.

5
Difficulty concentrating at work or on studies

If gaming is constantly on your mind and starting to affect your daily life, that's a serious warning sign.

6
Gaming to relieve stress

Gaming to escape stress or loneliness is a habit that can quickly become unhealthy.

Check yourself

Answer the questions below honestly. This is a simple self-assessment.

1. How many days in the past month have you placed bets online?
2. After a loss, do you place more bets to try to win your money back?
3. Are family members or friends concerned about your gaming?
4. Have you spent more money on gaming than you could afford?
Great! You're within safe limits
Your gaming habits are still healthy. Stay mindful and continue playing within your set budget.
Caution needed
Some warning signs are present. Set a spending limit and contact 3djili Support if needed.
Now is the time to seek help
Your gaming habits may be at risk. Use 3djili's self-exclusion feature and speak with our support team.

3djili's Responsible Gaming Tools

Use 3djili's dedicated features to keep your gaming experience safe and enjoyable

Setting deposit limits

Set a daily, weekly, or monthly deposit limit from your account settings. Once a limit is set, any increase will require a 24-hour waiting period.

Loss Limit

If your losses exceed a set amount, your betting will be automatically paused. This is the most effective tool for protecting your budget.

Session Time Reminder

After a set period, you'll receive an automatic alert — "You've been playing for 3 hours." Take a short break, grab some tea, then decide whether to continue.

Reality Check

Pop-up notifications will appear at set intervals showing how long you've played and how much you've won or lost. Awareness is your most powerful tool.

Cooling-Off Period

24 hours, 7 days, 30 days, or 6 months — suspend your account for a period of your choice. You will not be able to log in during the cooling-off period.

Permanent self-exclusion

You can permanently close your account at any time. Once done, it cannot be reopened for a minimum of 6 months — this is intentionally designed to discourage impulsive decisions.

Gaming Budget Planner

Set a budget before you play — it's the first step toward responsible gaming. Use the tool below to calculate your recommended monthly gaming budget.

Experts recommend keeping it at 5% or less
Monthly savings (income − expenses)৳ 10,000
Recommended Gaming Budget৳500
Daily Limit (20 Days per Month)৳ 25
Never go beyond your budget✓ Our commitment

Request Self-Exclusion

If you feel you need a break, fill in the form below and send it to our Support team. We will suspend your account for the chosen period within 2 hours.

Once self-exclusion is active, placing bets or making deposits will not be possible.

How to set a spending limit

Setting a spending limit at 3djili is quick and simple. Just follow these steps:

1
Log In to Your Account

Log in to your 3djili account and click the profile icon at the top right.

2
Open Settings

Go to "Account Settings" and look for the "Responsible Gaming" section.

3
Set Your Limits

Set a daily, weekly, or monthly limit — choose the type and enter your amount.

4
Confirm

Confirm with OTP. Limits take effect immediately. Decreasing a limit is instant; increasing one requires a 24-hour waiting period.

The golden rules of healthy gaming

  • Play for Entertainment Only — Treating it as a source of income is where the trouble starts.
  • Set your budget in advance — Only set aside what you can afford to lose.
  • Set Time Limits for Your Sessions — Take regular breaks instead of playing for hours on end.
  • Don't play when you're feeling down — Placing big bets out of frustration or anger is a common path to serious losses.
  • Don't Let Wins Fuel Greed — Even after a win, stick to your original plan.
  • Tell your family — Hiding your gaming habits damages relationships and significantly increases the risk of addiction.
  • There's no shame in asking for help — If you think there's a problem, talk to 3djili Support.

How 3djili Helps You

When a problem is identified, 3djili takes proactive action

Automatic Detection
If unusual gaming patterns are detected, the system automatically sends an alert.
Trained Support
Our support team is trained in gaming addiction — you'll receive assistance, not judgment.
Alert Email
Email and SMS alerts are sent when you are approaching your set limit.
Secure exclusion
When you request self-exclusion, 3djili will also stop all promotional communications.

Common Questions about Responsible Gaming

Frequently Asked Questions about Responsible Gaming at 3djili

No, your balance remains completely safe. You can withdraw once the self-exclusion period ends, or by applying in accordance with the applicable rules. Only betting and deposits are suspended during self-exclusion.

Yes, reducing your spending limit takes effect immediately. However, increasing it requires a 24-hour waiting period — this is in place to protect you from making impulsive decisions in the heat of the moment.

If you believe a family member has a gambling problem, contact 3djili Support. We can activate self-exclusion on behalf of a third party, provided the account holder consents or the situation is serious.

No. Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. This is intentionally designed to prevent decisions made in an emotional moment from being reversed.

Play Responsibly, Play Happily!

At 3djili, every member's well-being is our top priority. Play within your limits and keep gaming fun.

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